Based on public reviews and response behavior.
62 reviews over 1,843 days (about 1 per month). Busiest month: 24% of reviews. Languages: en 100%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
58.7
Industry average 66.5
7.8 below average
Rating
3.40
Industry average 4.38
0.98 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering February 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 62 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 49 mentions with a sentiment score of 77.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.40 stars is 1.0 below the Healthcare & Medical average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
