Based on public reviews and response behavior.
89 reviews over 147 days (about 18 per month). Busiest month: 32% of reviews. Languages: en 51%, es 45%, pt 2%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026
Score
65.0
Industry average 64.8
0.2 above average
Rating
4.29
Industry average 4.32
0.03 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering September 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 89 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 77.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
