Customereye

GuitarTricks.com - Online Guitar Lessons

Media & Content • United Stateswww.guitartricks.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

71/100
+13.6 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#14of 172
Top 8% · Top Tier
#1 (best)#172 (worst)
#12Peer
#13Peer
#14This company
#15Peer
#16Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.5%
Loyalty
19.2%
Onboarding
13.7%
Customer Support
11.9%
Response Speed
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • •Built from a negative-review share of 14.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5★
74.8%
4★
17.3%
3★
3.5%
2★
1.7%
1★
2.7%

Based on 600 analyzed reviews. Sentiment is slipping: 94.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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