Based on public reviews and response behavior.
2,648 reviews over 3,451 days (about 23 per month). Busiest month: 18% of reviews. Languages: en 93%, de 3%, es 1%.
General Retail & Marketplaces average: score 64.2, rating 4.27 stars, reply rate 35.3%, over 3,106 ranked companies · benchmark 23 Oct 2026
Score
54.3
Industry average 64.2
9.9 below average
Rating
3.35
Industry average 4.27
0.92 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 44% negative
Covering August 2026 — 42 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 41% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,648 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,106 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.116). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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