Based on public reviews and response behavior.
85 reviews over 3,006 days (about 0.9 per month). Busiest month: 13% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026
Score
59.6
Industry average 69.4
9.8 below average
Rating
4.87
Industry average 4.55
0.32 above average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 14% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 0% negative and 40% neutral.
Share of theme mentions
Themes extracted from 85 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,381 ranked companies in Lending & Consumer Finance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.116). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 46 mentions with a sentiment score of 88.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99