Based on public reviews and response behavior.
721 reviews over 1,349 days (about 16 per month). Busiest month: 16% of reviews. Languages: en 100%.
Legal & Compliance average: score 69.8, rating 4.51 stars, reply rate 50.1%, over 1,087 ranked companies · benchmark 2 Nov 2026
Score
27.3
Industry average 69.8
42.5 below average
Rating
2.35
Industry average 4.51
2.16 below average
Reply rate
—
Industry average 50.1%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
29% of reviews positive, 69% negative
Covering August 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 71% negative and 4% neutral.
Share of theme mentions
Themes from the 721 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,087 ranked companies in Legal & Compliance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.280 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.593). Review the worst months in the trend data to identify specific operational or product issues.
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