Goldcross Training

Professional Certification & Skills • Hemel Hempsteadwww.goldcross-training.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−2.8 vs. last month4.98 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#97of 281

Top 35% · Upper Half

#1 (best)#281 (worst)

#95Peer

#96Peer

#97This company

#98Peer

#99Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%

positive

Positive94%
Neutral0%
Negative6%

Sentiment Balance

Covering November 2024 — 45 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

35.9%

Loyalty

21.9%

Customer Support

18.4%

Onboarding

10.4%

Pricing

4.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 14.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

98.8%

4★

0.8%

3★

0.0%

2★

0.0%

1★

0.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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