Customereye

Giuseppe Zanotti

General Retail & Marketplaceswww.giuseppezanotti.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 337 days (about 9 per month). Busiest month: 19% of reviews. Languages: en 69%, it 9%, unknown 8%.

Overall Score

61/100
+1.7 vs. last month3.85 ★ average rating · 100 reviews
61/100 from 100 reviews over 11 months, moderate confidence.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

61.0

Industry average 64.6

3.6 below average

Rating

3.85

Industry average 4.29

0.44 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1416of 2402 ranked in General Retail & Marketplaces
Top 59% · Mid Packup 133 from last month
#1 (best)#2402 (worst)
#1414Peer
#1415Peer
#1416This company
#1417Peer
#1418Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

47% of reviews positive, 52% negative

47%
positive
  • Positive47%
  • Neutral1%
  • Negative52%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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