Gil-Lec Electrical Wholesalers

Professional Services • United Kingdomwww.gil-lec.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

64/100

+29.8 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#120of 517

Top 23% · Top Tier

#1 (best)#517 (worst)

#118Peer

#119Peer

#120This company

#121Peer

#122Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 22% negative

75%

positive

Positive75%
Neutral3%
Negative22%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 573 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.8%

Customer Support

18.0%

Response Speed

14.6%

Product Quality

13.4%

Loyalty

9.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.2%

4★

5.7%

3★

1.7%

2★

1.2%

1★

4.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.4% of reviews in the last three months were positive, compared with 89.5% in the three months before that.

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