Based on public reviews and response behavior.
100 reviews over 1,308 days (about 2.3 per month). Busiest month: 24% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
50.9
Industry average 64.0
13.1 below average
Rating
3.91
Industry average 4.23
0.32 below average
Reply rate
—
Industry average 47.0%
not measured
Not ranked
no reviews in the last 12 months
69% of reviews positive, 27% negative
Covering March 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.151 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 17% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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