Gecko Mobile

Tech & Electronics • United Kingdomwww.geckomobilerecycling.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−39.7 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#64of 127

Top 50% · Mid Pack

#1 (best)#127 (worst)

#62Peer

#63Peer

#64This company

#65Peer

#66Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 16% negative

81%

positive

Positive81%
Neutral2%
Negative16%

Sentiment Balance

Covering June 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

20.7%

Product Quality

16.8%

Delivery Shipping

16.3%

Response Speed

13.2%

Customer Support

9.3%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 24.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

81.5%

4★

8.3%

3★

0.7%

2★

1.2%

1★

8.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 75.0% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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