Customereye

Garden Plants Online

Home & Living • United Kingdomwww.gardenplantsonline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 169 days (about 36 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

80/100
Short observation window (169 days)
3.96 ★ average rating · 200 reviews
80/100 from 200 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 23 Oct 2026

Score

80.2

Industry average 68.6

11.6 above average

Rating

3.96

Industry average 4.49

0.53 below average

Reply rate

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Industry average 44.3%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1258of 6705 ranked in Home & Living
Top 19% · Top Tierup 199 from last month
#1 (best)#6705 (worst)
#1256Peer
#1257Peer
#1258This company
#1259Peer
#1260Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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