Based on public reviews and response behavior.
200 reviews over 65 days (about 94 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 99%, de 2%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
73.5
Industry average 67.9
5.6 above average
Rating
4.47
Industry average 4.44
0.03 above average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering September 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 113 mentions with a sentiment score of 79.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
