Based on public reviews and response behavior.
1,000 reviews over 902 days (about 34 per month). Busiest month: 7% of reviews. Languages: en 98%, unknown 2%, fr 0%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
77.0
Industry average 66.2
10.8 above average
Rating
4.99
Industry average 4.38
0.61 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 6% negative
Covering July 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
With 0 reviews in the last 12 months, Flashbay risks review profile staleness which harms SEO ranking and buyer trust. Implement a compliant, post-delivery review invitation workflow triggered 5-7 days after confirmed delivery.
The India-based fake review cluster, though small at 8 reviews, appears prominently due to the 1-star rating and is the first negative signal a prospective buyer sees. Beyond the existing Trustpilot replies, publish a transparent public statement on the Flashbay website (e.g., in the About or Trust section) affirming the company's review integrity policy, its geographic customer base, and Trustpilot verification standards.
Included in the full report
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