Customereye

Firewood Express UK

Home & Livingwww.firewood-express.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 287 days (about 21 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

74/100
+11.9 vs. last month4.92 ★ average rating · 200 reviews
74/100 from 200 reviews over 10 months, moderate confidence.

Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026

Score

74.3

Industry average 68.6

5.7 above average

Rating

4.92

Industry average 4.49

0.43 above average

Reply rate

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Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2440of 6704 ranked in Home & Living
Top 36% · Upper Halfup 811 from last month
#1 (best)#6704 (worst)
#2438Peer
#2439Peer
#2440This company
#2441Peer
#2442Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 24 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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