Construction & Industrial • United Kingdomwww.fireprotectionshop.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 165 days (about 37 per month). Busiest month: 22% of reviews. Languages: en 100%.
Construction & Industrial average: score 68.2, rating 4.53 stars, reply rate 46.8%, over 1,644 ranked companies · benchmark 30 Oct 2026
Score
47.7
Industry average 68.2
20.5 below average
Rating
4.43
Industry average 4.53
0.10 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 27% negative and 9% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,644 ranked companies in Construction & Industrial (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.199 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.112). Review the worst months in the trend data to identify specific operational or product issues.
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