Based on public reviews and response behavior.
100 reviews over 538 days (about 5.7 per month). Busiest month: 85% of reviews — one month dominates this sample. Languages: en 100%.
Food & Dining average: score 51.8, rating 3.31 stars, reply rate 17.5%, over 508 ranked companies · benchmark 25 Oct 2026
Score
56.4
Industry average 51.8
4.6 above average
Rating
4.61
Industry average 3.31
1.30 above average
Reply rate
—
Industry average 17.5%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering March 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 508 ranked companies in Food & Dining (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 18%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 73 mentions with a sentiment score of 88.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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