Flight & Hotel Booking • United Kingdomwww.fairviewsailing.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 941 days (about 3.2 per month). Busiest month: 39% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026
Score
89.0
Industry average 69.7
19.3 above average
Rating
4.89
Industry average 4.44
0.45 above average
Reply rate
—
Industry average 46.4%
not measured
Not ranked
no reviews in the last 12 months
96% of reviews positive, 3% negative
Covering September 2020 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,292 ranked companies in Flight & Hotel Booking (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 65% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 75 mentions with a sentiment score of 93.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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