Hobbies & Arts • United Stateswww.factoryauthorizedoutlet.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 1,786 days (about 10 per month). Busiest month: 22% of reviews.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 25 Oct 2026
Score
47.2
Industry average 66.0
18.8 below average
Rating
4.51
Industry average 4.47
0.04 above average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering January 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.138 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.370). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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