Customereye

EQ K9 Store

Pet Products & Supplieswww.eqk9store.com

Review data last updated .

Based on public reviews and response behavior.

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63 reviews over 1,136 days (about 1.7 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

62/100
4.73 ★ average rating · 63 reviews
62/100 from 63 reviews over 7 months, limited confidence.

Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 22 Oct 2026

Score

62.2

Industry average 63.3

1.1 below average

Rating

4.73

Industry average 4.23

0.50 above average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#630of 1132 ranked in Pet Products & Supplies
Top 56% · Mid Pack
#1 (best)#1132 (worst)
#628Peer
#629Peer
#630This company
#631Peer
#632Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral2%
  • Negative8%

Sentiment Balance

Covering January 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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