Based on public reviews and response behavior.
600 reviews over 2,252 days (about 8.1 per month). Busiest month: 4% of reviews. Languages: en 100%, unknown 0%, af 0%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
58.8
Industry average 60.8
2.0 below average
Rating
3.72
Industry average 4.09
0.37 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 41% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 70% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 123 mentions with a sentiment score of 80.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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