Based on public reviews and response behavior.
2,555 days of reviews, with a sparse monthly review flow. Busiest month: 8% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026
Score
70.5
Industry average 61.5
9.0 above average
Rating
4.04
Industry average 4.02
0.02 above average
Reply rate
—
Industry average 35.3%
not measured
Not ranked
no reviews in the last 12 months
63% of reviews positive, 36% negative
Covering February 2020, not the company's full review history.
Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,006 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.194 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 57% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
