Customereye

Edapt

Professional Organizationswww.edapt.org.uk

Review data last updated .

Based on public reviews and response behavior.

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89 reviews over 2,091 days (about 1.3 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

90/100
4.92 ★ average rating · 89 reviews
90/100 from 89 reviews over 7 months, limited confidence.

Professional Organizations average: score 71.2, rating 4.44 stars, reply rate 52.9%, over 22 ranked companies · benchmark 24 Oct 2026

Score

90.2

Industry average 71.2

19.0 above average

Rating

4.92

Industry average 4.44

0.48 above average

Reply rate

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Industry average 52.9%

not measured

Competitive Performance Rank

Among ranked Professional Organizations companies

#3of 22 ranked in Professional Organizations
Top 14% · Top Tier
#1 (best)#22 (worst)
#1Peer
#2Peer
#3This company
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering February 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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