Based on public reviews and response behavior.
955 days of reviews, with a sparse monthly review flow. Busiest month: 12% of reviews. Languages: en 99%, unknown 1%.
Auto Parts & Accessories average: score 62.2, rating 4.27 stars, reply rate 32.9%, over 1,089 ranked companies · benchmark 7 Nov 2026
Score
55.5
Industry average 62.2
6.7 below average
Rating
3.28
Industry average 4.27
0.99 below average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 41% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,089 ranked companies in Auto Parts & Accessories (benchmark 7 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.102 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 79% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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