Based on public reviews and response behavior.
58 days of reviews, with a steady monthly review flow. Busiest month: 58% of reviews — one month dominates this sample. Languages: en 100%.
Auto Parts & Accessories average: score 62.1, rating 4.27 stars, reply rate 32.9%, over 1,088 ranked companies · benchmark 8 Nov 2026
Score
55.4
Industry average 62.1
6.7 below average
Rating
3.62
Industry average 4.27
0.65 below average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 47% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 48% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,088 ranked companies in Auto Parts & Accessories (benchmark 8 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.116 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 90% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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