Customereye

E-ITA

Legal & Compliance • United Stateswww.e-ita.org

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 108 days (about 28 per month). Busiest month: 46% of reviews. Languages: en 78%, unknown 17%, fr 2%.

Overall Score

78/100
Short observation window (108 days)
+15.3 vs. last month4.80 ★ average rating · 100 reviews
78/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,424 ranked companies · benchmark 25 Oct 2026

Score

78.0

Industry average 69.4

8.6 above average

Rating

4.80

Industry average 4.50

0.30 above average

Reply rate

—

Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#359of 1424 ranked in Legal & Compliance
Top 25% · Upper Halfup 247 from last month
#1 (best)#1424 (worst)
#357Peer
#358Peer
#359This company
#360Peer
#361Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

84% of reviews positive, 13% negative

84%
positive
  • Positive84%
  • Neutral3%
  • Negative13%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Onboarding
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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