Based on public reviews and response behavior.
2,065 days of reviews, with a sparse monthly review flow. Busiest month: 23% of reviews. Languages: en 97%, fr 2%, it 1%.
General Retail & Marketplaces average: score 64.2, rating 4.25 stars, reply rate 36.2%, over 2,515 ranked companies · benchmark 5 Nov 2026
Score
67.1
Industry average 64.2
2.9 above average
Rating
4.46
Industry average 4.25
0.21 above average
Reply rate
—
Industry average 36.2%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering December 2022, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,515 ranked companies in General Retail & Marketplaces (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.263 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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