Pest Control & Disinfection • United Kingdomwww.durant.co
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,264 days (about 2.4 per month). Busiest month: 13% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Pest Control & Disinfection average: score 68.3, rating 4.62 stars, reply rate 36.0%, over 30 ranked companies · benchmark 30 Oct 2026
Score
61.2
Industry average 68.3
7.1 below average
Rating
4.99
Industry average 4.62
0.37 above average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
97% of reviews positive, 2% negative
Covering July 2020 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 0% negative and 17% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 30 ranked companies in Pest Control & Disinfection (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 92.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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