Customereye

Dunkin' Donuts

Food & Beveragewww.dunkindonuts.com

Review data last updated .

Based on public reviews and response behavior.

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450 reviews over 516 days (about 27 per month). Busiest month: 45% of reviews. Languages: en 98%, unknown 1%, de 1%.

Overall Score

39/100
+9.8 vs. last month3.04 ★ average rating · 450 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#960of 1055
Top 91% · Bottom Tier
#1 (best)#1055 (worst)
#958Peer
#959Peer
#960This company
#961Peer
#962Peer

98 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

52% of reviews positive, 46% negative

52%
positive
  • Positive52%
  • Neutral2%
  • Negative46%

Sentiment Balance

Covering August 2026 — 202 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 41% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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