Based on public reviews and response behavior.
200 reviews over 211 days (about 29 per month). Busiest month: 16% of reviews. Languages: en 100%.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026
Score
53.7
Industry average 60.7
7.0 below average
Rating
4.86
Industry average 4.00
0.86 above average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering September 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 24% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 122 mentions with a sentiment score of 84.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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