Customereye

Discounted Sunglasses

General Retail & Marketplaces • United Kingdomwww.discountedsunglasses.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−3.6 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#187of 359
Top 52% · Mid Pack
#1 (best)#359 (worst)
#185Peer
#186Peer
#187This company
#188Peer
#189Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.6%
Product Quality
19.1%
Response Speed
16.7%
Pricing
13.0%
Customer Support
10.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.8%
4
6.0%
3
1.2%
2
1.2%
1
2.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.4% of reviews in the last three months were positive, compared with 98.2% in the three months before that.

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