Based on public reviews and response behavior.
100 reviews over 872 days (about 3.5 per month). Busiest month: 9% of reviews. Languages: fr 59%, en 29%, nl 8%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,049 ranked companies · benchmark 2 Nov 2026
Score
35.0
Industry average 66.6
31.6 below average
Rating
3.09
Industry average 4.37
1.28 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
28% of reviews positive, 69% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Reviews are mostly in French
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,049 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.296 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.0 sits in the bottom quarter of about 6,000 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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