Based on public reviews and response behavior.
100 reviews over 249 days (about 12 per month). Busiest month: 29% of reviews. Languages: en 55%, de 23%, it 10%.
These figures describe an earlier period, not the last 12 months.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
12.1
Industry average 66.0
53.9 below average
Rating
1.19
Industry average 4.35
3.16 below average
Reply rate
—
Industry average 45.1%
not measured
Not ranked
no reviews in the last 12 months
12% of reviews positive, 87% negative
Covering February 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.351 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 1.19 stars is 3.2 below the Professional Services average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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