Software & Web Services • United Kingdomdigital-fusion.co.uk
Review data last updated .
Based on public reviews and response behavior.
3,834 days of reviews, with a sparse monthly review flow. Busiest month: 30% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 5 Nov 2026
Score
50.7
Industry average 60.0
9.3 below average
Rating
4.20
Industry average 4.01
0.19 above average
Reply rate
—
Industry average 35.4%
not measured
Not ranked
no reviews in the last 12 months
73% of reviews positive, 24% negative
Covering March 2013, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,439 ranked companies in Software & Web Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.873). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 6% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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