Customereye

Devola

Construction & Industrialwww.devola.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 117 days (about 52 per month). Busiest month: 43% of reviews. Languages: en 100%.

Overall Score

91/100
Short observation window (117 days)
−38.3 vs. last month4.61 ★ average rating · 200 reviews
91/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Construction & Industrial average: score 65.0, rating 4.53 stars, reply rate 45.8%, over 1,620 ranked companies · benchmark 6 Oct 2026

Score

90.6

Industry average 65.0

25.6 above average

Rating

4.61

Industry average 4.53

0.08 above average

Reply rate

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Industry average 45.8%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#57of 1620 ranked in Construction & Industrial
Top 4% · Top Tier
#1 (best)#1620 (worst)
#55Peer
#56Peer
#57This company
#58Peer
#59Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 50% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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