Based on public reviews and response behavior.
65 reviews over 1,338 days (about 1.5 per month). Busiest month: 11% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026
Score
70.0
Industry average 64.8
5.2 above average
Rating
4.40
Industry average 4.32
0.08 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering October 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 65 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 20% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 80.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
