Based on public reviews and response behavior.
100 reviews over 1,242 days (about 2.5 per month). Busiest month: 13% of reviews. Languages: en 100%.
Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.7%, over 1,766 ranked companies · benchmark 8 Oct 2026
Score
71.3
Industry average 65.5
5.8 above average
Rating
3.98
Industry average 4.55
0.57 below average
Reply rate
—
Industry average 45.7%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,766 ranked companies in Construction & Industrial (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.479 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 76.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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