Customereye

Crystal Travel

Flight & Hotel Bookingwww.crystaltravel.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 33 days (about 184 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

77/100
Short observation window (33 days)
+3.3 vs. last month4.88 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#44of 401
Top 11% · Top Tier
#1 (best)#401 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral2%
  • Negative7%

Sentiment Balance

Covering September 2026 — 58 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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