Based on public reviews and response behavior.
1,002 reviews over 233 days (about 131 per month). Busiest month: 18% of reviews. Languages: en 81%, unknown 14%, es 4%.
Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026
Score
63.8
Industry average 65.4
1.6 below average
Rating
4.49
Industry average 4.43
0.06 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering July 2026 — 84 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 32% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,002 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,138 ranked companies in Lending & Consumer Finance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 11% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 434 mentions with a sentiment score of 86.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
