CashAmericaToday

Lending & Consumer Finance • United Stateswww.cashamericatoday.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#240of 275

Top 87% · Bottom Tier

#1 (best)#275 (worst)

#238Peer

#239Peer

#240This company

#241Peer

#242Peer

Overall Customer Sentiment

Below Average

73% of reviews positive, 24% negative

73%

positive

Positive73%
Neutral3%
Negative24%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.1%

Product Quality

14.7%

Loyalty

13.5%

Onboarding

13.4%

Response Speed

12.1%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 9.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 43.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

68.8%

4★

12.5%

3★

3.3%

2★

2.2%

1★

13.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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