Customereye

CouponFollow & Cently

General Retail & Marketplaceswww.couponfollow.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 208 days (about 15 per month). Busiest month: 21% of reviews. Languages: en 73%, unknown 23%, af 2%.

Overall Score

53/100
−16.6 vs. last month4.40 ★ average rating · 100 reviews
53/100 from 100 reviews over 8 months, moderate confidence.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

52.6

Industry average 64.6

12.0 below average

Rating

4.40

Industry average 4.29

0.11 above average

Reply rate

—

Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1935of 2402 ranked in General Retail & Marketplaces
Top 81% · Bottom Tierdown 255 from last month
#1 (best)#2402 (worst)
#1933Peer
#1934Peer
#1935This company
#1936Peer
#1937Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Pricing
Hidden
Onboarding
Hidden
Product Quality
Hidden
Loyalty
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in General Retail & Marketplaces