Customereye

Compliance Training Online

Professional Certification & Skills • United Stateswww.compliancetrainingonline.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
+4.5 vs. last month4.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#258of 281
Top 92% · Bottom Tier
#1 (best)#281 (worst)
#256Peer
#257Peer
#258This company
#259Peer
#260Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral3%
  • Negative26%

Sentiment Balance

Covering September 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
34.3%
Product Quality
19.5%
Customer Support
14.7%
Loyalty
9.7%
Problem Resolution
5.5%

Most feedback concerns Onboarding.

The most common complaint theme is Problem Resolution, making up 5.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 39.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
70.7%
4
20.8%
3
4.0%
2
2.7%
1
1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.9% of reviews in the last three months were positive, compared with 95.3% in the three months before that.

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