Pest Control & Disinfection • United Kingdomwww.clusterflies.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,394 days (about 2.2 per month). Busiest month: 14% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Pest Control & Disinfection average: score 68.3, rating 4.62 stars, reply rate 36.0%, over 30 ranked companies · benchmark 30 Oct 2026
Score
65.9
Industry average 68.3
2.4 below average
Rating
4.87
Industry average 4.62
0.25 above average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
77% of reviews positive, 22% negative
Covering November 2020 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 30 ranked companies in Pest Control & Disinfection (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 76.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
