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Finance & Insurance • Canadawww.clearcompare.ca

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

+4.8 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#210of 373

Top 56% · Mid Pack

#1 (best)#373 (worst)

#208Peer

#209Peer

#210This company

#211Peer

#212Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 13% negative

85%

positive

Positive85%
Neutral2%
Negative13%

Sentiment Balance

Covering October 2024 — 50 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 12% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.5%

Loyalty

15.0%

Response Speed

13.3%

Product Quality

12.8%

Onboarding

12.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

89.8%

4★

8.3%

3★

1.5%

2★

0.3%

1★

0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.8% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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