Customereye

Timberline Tax Group

Finance & Insurancetimberlinetax.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,415 days (about 2.1 per month). Busiest month: 7% of reviews. Languages: en 99%, es 1%.

Overall Score

56/100
4.91 ★ average rating · 100 reviews
56/100 from 100 reviews over 15 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

55.8

Industry average 64.0

8.2 below average

Rating

4.91

Industry average 4.23

0.68 above average

Reply rate

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Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2059of 2796 ranked in Finance & Insurance
Top 74% · Mid Pack
#1 (best)#2796 (worst)
#2057Peer
#2058Peer
#2059This company
#2060Peer
#2061Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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