Chrysalis courses

Schools & Academic Education • United Kingdomwww.chrysaliscourses.ac.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+8.7 vs. last month4.28 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#132of 203

Top 65% · Mid Pack

#1 (best)#203 (worst)

#130Peer

#131Peer

#132This company

#133Peer

#134Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 14% negative

86%

positive

Positive86%
Neutral1%
Negative14%

Sentiment Balance

Covering November 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.0%

Loyalty

15.4%

Product Quality

15.4%

Response Speed

9.9%

Communication

8.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 17.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

64.7%

4★

15.7%

3★

9.2%

2★

3.8%

1★

6.7%

Based on 600 analyzed reviews. Sentiment is improving: 95.6% of reviews in the last three months were positive, compared with 88.5% in the three months before that.

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