Pharmacy & Online Medicine • Sandbachwww.chemistcounterdirect.co.uk
Review data last updated .
Based on public reviews and response behavior.
560 reviews over 3,132 days (about 5.4 per month). Busiest month: 6% of reviews.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026
Score
47.5
Industry average 60.5
13.0 below average
Rating
4.56
Industry average 4.27
0.29 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering June 2021 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 560 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 47.5 sits in the bottom quarter of about 750 ranked Pharmacy & Online Medicine companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 47% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99