Customereye

Celtic Tours

Flight & Hotel Bookingwww.celtictours.com

Review data last updated .

Based on public reviews and response behavior.

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55 reviews over 1,071 days (about 1.6 per month). Busiest month: 9% of reviews. Languages: en 86%, fr 13%, da 2%.

Overall Score

57/100
4.60 ★ average rating · 55 reviews
57/100 from 55 reviews over 6 months, limited confidence.

Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,798 ranked companies · benchmark 15 Oct 2026

Score

56.7

Industry average 66.3

9.6 below average

Rating

4.60

Industry average 4.29

0.31 above average

Reply rate

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Industry average 42.1%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#1355of 1798 ranked in Flight & Hotel Booking
Top 75% · Bottom Tier
#1 (best)#1798 (worst)
#1353Peer
#1354Peer
#1355This company
#1356Peer
#1357Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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