Customereye

Case Mate

Tech & Electronicswww.case-mate.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 2,902 days (about 1.1 per month). Busiest month: 5% of reviews. Languages: en 98%, fr 2%.

Overall Score

21/100
1.42 ★ average rating · 100 reviews
21/100 from 100 reviews over 9 months, moderate confidence.

Tech & Electronics average: score 59.8, rating 4.12 stars, reply rate 28.0%, over 1,065 ranked companies · benchmark 21 Oct 2026

Score

20.6

Industry average 59.8

39.2 below average

Rating

1.42

Industry average 4.12

2.70 below average

Reply rate

—

Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#1047of 1065 ranked in Tech & Electronics
Top 98% · Bottom Tier
#1 (best)#1065 (worst)
#1045Peer
#1046Peer
#1047This company
#1048Peer
#1049Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

22% of reviews positive, 73% negative

22%
positive
  • Positive22%
  • Neutral5%
  • Negative73%

Sentiment Balance

Covering December 2025 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
Hidden
Customer Support
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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