Based on public reviews and response behavior.
76 reviews over 2,175 days (about 1.1 per month). Busiest month: 16% of reviews. Languages: en 92%, es 4%, fr 4%.
Sports & Fitness average: score 64.3, rating 4.35 stars, reply rate 31.6%, over 1,441 ranked companies · benchmark 24 Oct 2026
Score
62.9
Industry average 64.3
1.4 below average
Rating
3.59
Industry average 4.35
0.76 below average
Reply rate
—
Industry average 31.6%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering May 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 76 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,441 ranked companies in Sports & Fitness (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 80.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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